This Privacy Policy explains how Webisso LLC (“Company”, “we”, “us”, or “our”) collects, uses, stores, and discloses information in connection with the GetTunnelVPN iOS mobile application (“Service”).
By using the Service, you acknowledge that you have read and understood this Privacy Policy.
I. SCOPE AND APPLICABILITY
This Privacy Policy applies exclusively to individual users of the GetTunnelVPN iOS mobile application.
The Service is intended for personal, non-commercial use only. No corporate or business accounts are offered.
II. DATA CONTROLLER
The data controller responsible for processing personal data under this Privacy Policy is:
Webisso LLC
30 N Gould St.
Sheridan, WY 82801
United States
Email: [email protected]
III. PERSONAL DATA WE COLLECT
Depending on how you use the Service, we may collect the following categories of data:
1. Account and Identifier Data
- Apple ID identifier (processed as a technical or hashed identifier)
- Subscription status associated with Apple ID
We do not collect email addresses.
2. Device and Technical Data
- IP address
- Device identifiers (such as device ID or similar technical identifiers)
- Operating system, application version, and device type
3. Location Data
- Approximate location derived from IP address (country or city level)
We do not collect precise GPS location data.
4. VPN Usage and Connection Data
- Websites or domains accessed (domain-level only)
- Connection timestamps and duration
- Connection-related performance metrics
The content of communications or full traffic payloads is generally not monitored or stored. However, technical access may be possible where required to comply with applicable laws or lawful requests.
IV. PURPOSES OF PROCESSING
We process personal data for the following purposes:
- To provide, operate, and maintain the Service
- To manage subscriptions and access control
- To ensure security and prevent abuse or misuse
- To monitor performance and improve service quality
- To comply with legal and regulatory obligations
V. ADVERTISING AND MONETIZATION
The Service may display advertisements within the application.
Advertisements may include:
- Promotions for our own products or subscriptions
- Third-party advertisements provided by advertising networks such as Apple or Google
Advertising personalization depends on the user’s device-level tracking preferences. If a user grants tracking permission through the operating system, advertisements may be personalized. If permission is denied, only non-personalized ads are shown.
Webisso LLC does not directly provide VPN usage data or traffic data to advertisers. Advertising partners may process limited device or usage data in accordance with their own privacy policies.
VI. LOG RETENTION AND DATA STORAGE
Connection and usage logs are retained for up to five (5) years, including in cases where the user stops using the Service.
If a user submits a valid data deletion request, eligible personal data will be reviewed and deleted where applicable, except where retention is required by law.
Data may be retained longer where necessary to comply with legal obligations or lawful government requests.
VII. DATA DELETION REQUESTS
Users may submit data deletion requests by contacting us via email.
Identity verification is performed through Apple ID matching.
We aim to respond to requests within 1–7 days and complete applicable deletion actions within 30 days, subject to legal requirements.
VIII. DATA SHARING AND THIRD PARTIES
We do not sell personal data.
Personal data is not shared with third parties for marketing or advertising purposes.
We may share limited data with:
- Infrastructure and server providers necessary to operate the Service
- Analytics providers (such as Firebase or similar tools), where data is collected in an aggregated and non-identifiable manner
Data shared with third parties is limited to what is necessary to provide the Service.
IX. INTERNATIONAL DATA TRANSFERS
The Service operates globally. Personal data may be processed and stored on servers located in multiple countries, including the United States.
For users located in the European Economic Area (EEA), data transfers are conducted using lawful mechanisms such as standard contractual clauses or equivalent safeguards.
X. LEGAL DISCLOSURES AND GOVERNMENT REQUESTS
We may disclose personal data if required to do so by law, court order, or valid request from a competent government authority.
XI. USER RIGHTS
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of personal data
- Object to or restrict processing
- Request data portability
Requests may be submitted via email. We will respond in accordance with applicable law.
XII. CHILDREN AND AGE REQUIREMENTS
The Service follows the age requirements determined by the Apple App Store platform.
We do not independently verify users’ ages and do not collect specific age-related data.
XIII. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes will be posted with an updated “Last Updated” date. Continued use of the Service constitutes acceptance of the updated policy.
XIV. CONTACT INFORMATION
For questions or requests regarding this Privacy Policy, please contact:
Webisso LLC
Email: [email protected]
Phone: +1 (209) 208 0078